Senior Care Support Worker

Supervision and Leadership:

• Supervise a team of carers in the field, ensuring adherence to company policies, procedures, and quality standards.
• Provide leadership, guidance, and support to carers, fostering a positive and collaborative team environment.
• Conduct regular supervisions, appraisals, and performance reviews for carers, identifying areas for development and providing constructive feedback.
• Participate in the on-call rota, including weekdays, evenings, and weekends.
• Hold a full driving licence, essential for the role due to the nature of fieldbased work and travel requirements.

Care Delivery:

• Deliver care services to clients as required by the needs of the business, maintaining high standards of care and professionalism at all times.
• Assist with the assessment of client needs and the development of care plans, ensuring that individual preferences and requirements are met.
• Monitor the effectiveness of care delivery, making or proposing adjustments as necessary to ensure the well-being and safety of clients.

Communication and Collaboration:

• Liaise with the Deputy Manager, Registered Manager, and other members of the management team to ensure effective communication and coordination of care services.
• Act as a point of contact for carers in the field, providing advice, support, and guidance on complex care issues.
• Collaborate with healthcare professionals, families, and external agencies to
  coordinate care and support for clients.

Documentation and Reporting:

• Maintain accurate and up-to-date records of care delivery, including client assessments, care plans, and daily care logs.
• Prepare regular reports on team performance, client outcomes, and any incidents or concerns, providing timely updates to management as required.

Training and Development:

• Facilitate training sessions and workshops for carers, ensuring compliance with mandatory training requirements and ongoing professional development.
• Identify training needs within the team and work with management to implement appropriate training and development initiatives.

Quality Assurance:

• Participate in quality assurance activities, including audits, inspections, and service evaluations, to ensure compliance with regulatory standards and best practices.
• Proactively identify areas for improvement and contribute to the development and implementation of quality improvement initiatives.
• Participate in the on-call rota, including evenings and weekends.
• Hold a full driving licence, essential for the role due to the nature of field based work and travel requirements.

• Empathy and Patience: Strong ability to build supportive relationships.
• Leadership and Teamwork: Capable of guiding and supporting team members while working collaboratively
• Effective Communication: Skilled in listening and interacting sensitively with clients and families
• Adaptability and Problem-Solving: Calmly handle changing needs and challenges.
• Attention to Detail: Maintain accurate documentation and follow care plans rigorously.
• Professionalism: Uphold high standards of care and conduct.

Essential:

• Genuine passion for high-quality care and supporting independence.
• Strong leadership and communication skills for guiding team members and building trust.
• Flexibility to work evenings, weekends, and public holidays.
• Valid UK driving licence and access to a vehicle for work purposes.
• Willingness to undergo an enhanced DBS check.
• Previous experience working as a Senior Carer or similar role within the healthcare sector is desirable.
• NVQ Level 3 in Health and Social Care or equivalent qualification.
• Demonstrated leadership and supervisory skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with clients, carers, and other stakeholders.
• Strong organisational skills and attention to detail, with the ability to prioritise and manage multiple tasks effectively.
• Flexible approach to work, including availability to work evenings, weekends, and oncall shifts as required.
• Understanding of relevant legislation and regulations governing the provision of care
  services in the UK.

Desirable:

• Proven experience in a senior care role or similar position.
• Knowledge of safeguarding principles and the Mental Capacity Act.
• Training in First Aid, Manual Handling, and Medication Administration.

Benefits

• Competitive salary and benefits package.
• Paid training and professional development opportunities.
• Mileage allowance for travel between client homes.
• Supportive and inclusive work environment.
• Career progression opportunities within Kendall Care Limited.
• Company pension scheme.
• Flexible working hours
• Paid holiday leave